1. GENERAL PROVISIONS

1.1. This Public Agreement for the provision of services, pursuant to Articles 633 and 641 of the Civil Code of Ukraine, constitutes a public offer and defines the general terms and conditions for the provision of services by Individual Entrepreneur Valentyna Oleksandrivna Bashtova, Tax ID (RNOKPP): 2021517241, acting on the basis of state registration, hereinafter referred to as the “Contractor”, to individuals, individual entrepreneurs, and legal entities established and operating in accordance with the legislation of Ukraine that have acceded to the terms of this Agreement, hereinafter referred to as the “Customer”. The Customer and the Contractor shall hereinafter collectively be referred to as the “Parties”.

1.2. The posting of the text of this Agreement on the Website constitutes a public offer by the Contractor addressed to an indefinite number of persons to enter into this Agreement (Part 1, Article 641 of the Civil Code of Ukraine).

1.3. This Agreement is concluded by the Customer acceding to it, i.e. by the Customer accepting (accepting in full) all terms and conditions of this Agreement without any conditions, exclusions, or reservations (Article 634 of the Civil Code of Ukraine).

1.4. The Customer’s acceptance of the terms of this Agreement shall be deemed to have occurred upon payment by the Customer for the services ordered by the Customer in accordance with the procedure and on the terms specified in this Agreement (Part 2, Article 642 of the Civil Code of Ukraine). If payment by installments is provided, the first payment made in accordance with the terms agreed by the Parties shall constitute acceptance.

1.5. A person who has accepted this public offer acquires all rights and obligations of the Customer with respect to the services provided.

1.6. The Customer shall be identified based on the information entered in the form provided by the Contractor on the Website prior to payment for the Services under this Agreement. Further identification during the performance of the Agreement shall be carried out based on the information entered by the Customer on the Platform. The Customer guarantees that all information provided is accurate and assumes all risks of any adverse consequences arising from the provision of inaccurate information.

1.7. By accepting the public Offer, the Customer:

1.7.1. confirms that they have carefully reviewed and agree to all provisions of the public Offer and the terms and conditions for participation posted online at: https://neurocognitio.com/ai_content_eu;

1.7.2. confirms that they have reviewed the Course Program and agree to its terms;

1.7.3. confirms the legality of their actions, including having the necessary authority and legal capacity, being at least 18 years of age, and having the legal right to enter into contractual relations with the Contractor;

1.7.4. consents to receiving advertising communications from the Contractor at the email address and telephone number provided during registration on the Contractor’s Website, including via online messengers. The consent shall remain valid from the moment of acceptance of this Offer until its withdrawal;

1.7.5. consents to the processing (collection, storage, and transfer to third parties) of their personal data in accordance with the Contractor’s Personal Data Processing Policy and the Law of Ukraine “On Personal Data Protection”;

1.7.6. consents to the use by the Contractor, for marketing and advertising purposes, of photographs created by the Customer (or by third parties acting on the Customer’s behalf) during the provision of the Services;

1.7.7. confirms that they have reviewed and agree to all terms and conditions and rules of the payment systems used by the Contractor;

1.7.8. confirms that they have reviewed and agree to all rules of the online service (Platform) https://neurocognitio.com/ai_content_eu and other online services used by the Contractor to provide the Services under this Agreement.

1.8. By accepting this Offer, the Customer confirms that the provision of the Services by the Contractor remotely using software (hereinafter referred to as “Software”) or by any other means established by the Contractor fully corresponds to the Customer’s ability to use the Services provided in such manner.

1.9. The information received by the Customer in the course of receiving the Services is commercial in nature and contributes to the development of the Customer’s entrepreneurial skills (and/or those of third parties engaged by the Customer), as well as the acquisition of business scaling skills, since the purpose of purchasing the Services is to develop entrepreneurial activities and obtain a plan of specific steps to achieve the goals set.

1.10. By entering into the Agreement under the terms of this Offer, the Customer consents to receiving one fiscal receipt marked “Full Settlement” upon payment of the full cost of the Services.

In view of the above, please carefully review the text of this public Offer. If you do not agree with any of its provisions, the Contractor recommends that you refrain from taking any actions necessary to accept it.

Full and unconditional acceptance of this Offer shall be deemed to be payment by the Customer for the Services offered by the Contractor, regardless of the amount of the advance payment.

2. TERMS AND DEFINITIONS

2.1. “Offer” means a public offer by the Contractor addressed to any individual or legal entity, as well as an individual entrepreneur (Customer), to enter into an agreement on the terms set forth in this Offer, including the terms of the User Agreement.

2.2. “Acceptance” means the full and unconditional acceptance of the terms of this Offer carried out in accordance with its provisions. Payment by the Customer for the selected access format (Tariff) to the selected Course shall constitute acceptance.

2.3. “Platform” means the electronic platform where the online course is hosted and through which the Customer obtains access to the online course modules, webinars, and educational materials. Platform address: https://neurocognitio.com/ai_content_eu.

2.4. “Website” means the collection of data available for viewing on the Internet under the domain https://neurocognitio.com.

2.5. “Contractor” means Individual Entrepreneur Valentyna Oleksandrivna Bashtova, duly registered in Ukraine, providing information and consulting services via the Internet and acting on the basis of licensing rights to the content.

2.6. “Customer” means a person who has entered into an Agreement with the Contractor under the terms of the Offer for the paid provision of Services by conducting the Course in the form of online streaming of video recordings via the Internet with special access provided, or in the form of an online real-time broadcast.

2.7. “Course / Online Course” means a program consisting of one or a series of audiovisual works on a specific subject, delivered through means of distance communication (the Internet) in the form of video conferences (webinars), video recordings, or materials provided electronically in accordance with the terms of this Agreement (author: Churilova A.A.).

2.8. “Personal Account” means the Customer’s account on the Platform, the functionality of which provides access to the Online Course.

2.9. “Access” means the Customer’s right to view and review the selected Course on the Platform and additional services. This right is paid for in accordance with the selected Tariff in the Personal Account on the Website https://neurocognitio.com/ai_content_eu.

2.10. “Feedback” means a service provided in the form of oral consultations and/or answers to questions in text format, as well as webinars on specific topics using Internet communication tools.

2.11. “Online Course Program / Tariff” means the structure and content of the author’s online course. The available Online Course Tariffs are posted on the Website.

2.11.1. The content of each Tariff is disclosed by the Contractor on the Website and/or in this Offer.

2.11.2. The Author reserves the right to make changes to the Course Programs that do not materially alter the content and structure of the Online Course.

2.12. “Cost (Contract Price)” means the cost of the Services, including the total cost of all elements included in the Tariff selected by the Customer. The Cost is specified on the Contractor’s Website and is available for review by the Customer before purchasing the Online Course.

2.13. “Current Cost” means the cost of the Services taking into account a discount provided by the Contractor on a specific date or during a specific period, at which the Customer purchased the Online Course.

2.14. “Module” means a section of the Online Course Program corresponding to a particular topic. Depending on the Tariff, a Module may include video lessons (recorded), assignments, and reviews of questions related to assignments (online consultations, the duration and number of which are determined by the Contractor in the Online Course Program).

2.15. “Services” means paid activities related to participation in the author’s online course provided by the Contractor, consisting of video lessons, personal consultations, master classes, and methodological materials in accordance with the Tariff selected by the Customer.

2.16. “Video Lesson” means an audiovisual work (hereinafter, an “AVW”) of a Course master class/lesson provided on the Internet in real time or as a recording on the Platform, consisting of a recorded series of interconnected images, with or without sound, intended for visual and auditory perception (where sound is available) using appropriate technical means, including a video clip, recording of a speech, etc. An AVW includes all video content posted on the Website and provided to the Customer as part of the Services, including within online trainings and courses.

2.17. “Electronic Correspondence” means electronic messages, documents, copies of documents or other physical media containing information, as well as any other information transmitted by electronic means of communication.

2.18. “Verification” means a set of actions aimed at identifying the Customer as the person who accepted this Offer. For the purposes of fulfilling obligations under the concluded Agreement, the Customer shall be deemed to be the person who has completed verification and accepted this Offer. A person who has accepted the Offer and completed verification assumes all risks associated with the receipt of the Services by any third party not authorized to do so.

2.19. “Identification Data” means the totality of information about the Customer provided during verification and acceptance of the Offer and used to establish correspondence between the person possessing such data and the Customer (Customer verification).

2.20. “Personal Information” means any information directly or indirectly relating to an identified or identifiable individual (data subject), namely:

• personal information independently provided by the Customer during verification and acceptance of the Offer or in the course of receiving the Services, including the Customer’s personal data;

• other information about the Customer, the collection and/or provision of which is individually determined and agreed with the Customer and which is subject to protection under the Law of Ukraine “On Personal Data Protection”;

• data automatically transmitted when using the Services, including but not limited to IP and MAC addresses, ICCID, data or other unique identifiers of the Customer’s equipment, telephone numbers, regional codes, etc.

2.21. “Partner Bank” means a bank or credit institution that transfers the cost of the Services to the Contractor’s account on behalf of the Customer pursuant to an agreement concluded between the Partner Bank and the Customer.

2.22. “Bonus” means an additional incentive provided by the Contractor in the form of complimentary Services subject to the fulfillment of certain conditions. If the conditions are not fulfilled, the Bonus shall cease to be provided free of charge.

2.23. All other terms and definitions used in the text of this Agreement shall be interpreted by the Parties in accordance with the applicable legislation of Ukraine and established practices for interpreting the relevant terms.

3. SUBJECT OF THE AGREEMENT

3.1. The subject matter of this Agreement is the paid provision by the Contractor of information and consulting services by conducting the Course in the form of streaming video recordings via the Internet with special access provided on the Platform and/or in the form of a real-time online broadcast via the Internet, in accordance with the procedure and within the time limits specified on the Website.

3.2. Individual Tariffs may include additional services other than those specified in Clause 3.1. The complete list of Services for each Tariff is posted on the Website.

3.3. The Course Program, topics, cost, and composition of the information and consulting Services offered by the Contractor, as well as the Customer registration form on the Contractor’s Platform, are posted on the Website. Additional Services shall be provided under this Agreement upon the Customer’s first acceptance of the Offer.

3.3.1. The cost of the Services shall be allocated among the Course Modules in accordance with the percentage ratio specified in Appendix No. 1 to this Agreement and shall be used by the Parties to calculate the cost of rendered and unrendered Services, including in cases of termination of the Agreement.

3.4. The cost of each Tariff may change if an individual or group discount is provided, as well as during promotional periods for the purchase of the Course.

3.5. The Course cost stated on the Website and paid by the Customer includes exclusively the Services provided directly by the Contractor within the selected Tariff. The Customer independently bears all expenses associated with purchasing, installing, configuring, and using any third-party services, software, applications, online tools, subscriptions, and other resources that may be required for full understanding of the Course materials or completion of practical assignments. The Contractor shall not be responsible for the cost, availability, quality, functionality, compatibility, or operability of any third-party services, software, or applications, nor for the results of their use by the Customer. Recommendations by the Contractor regarding the use of third-party services shall not constitute an obligation to provide or ensure the operation of such services.

3.6. The Services under this Agreement are limited to providing the Customer with information, developing skills for its independent use, and providing oral or written consultations (by email or other Internet communication means) on the Customer’s matters in accordance with the purchased service package.

3.7. Organizational terms and conditions for the provision of the Services may also be communicated by representatives of the Contractor to the Customer by sending a relevant notification to the Customer’s contact email address, Personal Account on the Platform, and/or via SMS (or other messengers) to the Customer’s contact telephone number. The Customer shall independently and in advance verify receipt of notifications from the Contractor.

3.8. The Contractor reserves the right to amend the terms of this Offer and all integral parts thereof without obtaining the Customer’s consent by posting a new version of the Offer or its amended parts on the Website. Such version shall become effective upon publication unless another effective date is specified by the Contractor at the time of publication.

4. PROCEDURE FOR PROVIDING THE SERVICES

4.1. To receive the Services, the Customer must log in to the Personal Account on the Platform using their personal username and password or follow the link provided by the Contractor to the electronic platform for receiving the Services.

4.2. The Contractor provides the Services subject to 100% advance payment made by the Customer in accordance with the terms of this Offer. An alternative payment procedure may be available under promotional conditions (special offers), as well as in cases where the Contractor provides an individual installment plan or the Contractor’s Partner Bank provides an installment plan. Information about promotions is posted on the Website.

4.2.1. To reserve a place in a Course group for receiving information and consulting Services, the Customer must make a payment of UAH 1,000 (one thousand Ukrainian hryvnias).

The place reservation service is an independent service and is not included in the information and consulting Services provided under this Agreement. The payment made constitutes payment for the place reservation service and is non-refundable if the Customer refuses to receive the information and consulting Services.

The place reservation service shall be deemed rendered by the Contractor to the Customer from the moment the payment is credited to the Contractor’s settlement account.

4.3. The Contractor provides the Services simultaneously to several Customers, and the Customer understands and agrees to this condition.

4.4. If the Tariff selected by the Customer includes Webinars, the Contractor shall provide the Services in accordance with the schedule and within the timeframes posted on the Platform in the Customer’s Personal Account.

4.5. The schedule may be changed due to operational necessity. In such case, the updated schedule shall be posted on the Platform no later than 23:59 Kyiv time on the day preceding the day of the class.

4.6. Depending on the Tariff selected by the Customer, the Services provided by the Contractor may include:

4.6.1. Services in the form of access to Course materials;

4.6.2. Services in the form of consultations with the Contractor;

4.6.3. Services in the form of Webinars and/or group practical classes.

4.7. Information about the composition of the Services shall be specified by the Contractor on the Website and may include several forms of providing Services depending on the Tariff selected and paid for by the Customer.

4.8. Procedure for providing Services in the form of access to Course materials:

4.8.1. The service of providing access to informational materials consists of granting the Customer paid access to Video Lessons and/or methodological and working materials posted on the Platform.

4.8.2. The Contractor shall provide the Customer with access to informational materials in accordance with the schedule approved by the Contractor. The schedule shall be communicated by posting it on the Platform. Access to Modules shall be provided in stages according to the schedule for the period specified by the terms of the selected Tariff.

4.8.3. The service of providing the Course in the form of access to informational materials consists of granting the Customer paid access to Video Lessons and/or methodological and working materials posted on the Platform.

4.8.4. The Contractor shall have the right, but not the obligation, to provide Bonuses and gifts to the Customer at its own discretion. Access to Bonus lessons shall be provided for the same period as access to the Course, starting from the date access is granted. The purchase of additional access days and Feedback shall be paid for by the Customer separately from the Course cost on terms additionally agreed by the Parties.

4.8.5. The cost of each Bonus lesson/material and/or pre-training Module shall be UAH 5,000 (five thousand Ukrainian hryvnias) in the event of early termination of the Agreement at the Customer’s initiative.

4.8.6. In the event of purchasing and completing the Online Course, Bonus lessons/materials and pre-training Modules shall be provided to the Customer as a gift (free of charge). This offer is promotional and shall not apply in the event of early termination of the Agreement. If the Customer withdraws from the Agreement, the cost of the Bonus lessons/materials and pre-training Modules shall be payable in accordance with Clause 4.8.5 of this Offer.

4.8.7. During the period from the moment of full payment for the Course or payment of an advance until access to the Course materials is provided, the Contractor may provide access to pre-training Modules. These lessons/Modules are intended to facilitate better understanding and assimilation of the Course material.

4.9. Procedure for providing individual/group consultation Services:

4.9.1. The date, format (online or offline), time, and location of an individual/group consultation shall be determined by the Contractor unilaterally. The Contractor shall notify the Customer of the relevant terms by sending a message to the Customer’s personal chat in the messenger.

4.9.2. An individual/group consultation shall be conducted in person or online at the Contractor’s discretion, using a platform or location selected by the Contractor.

4.9.3. If the Customer is unable to attend an individual/group consultation in person, the Contractor shall provide a recording of such consultation through which the Customer may receive the Service.

4.9.4. The service of conducting an individual/group consultation with the Contractor shall be deemed accepted by the Customer without comments if the Customer does not submit any claims regarding the quality or scope of the Service before the consultation ends.

4.9.5. The Contractor shall have the right, at its own discretion, to change the schedule for individual/group consultations. In such case, the updated schedule shall be posted on the Platform no later than 23:59 Kyiv time on the day preceding the day of the class.

4.9.6. If the Customer is unable to attend an individual/group consultation, the Contractor shall have the right to send the Customer a video recording of the consultation via an individual messenger message, during which questions from the Customers who attended were addressed, and/or, in the case of an individual consultation, provide answers to questions previously submitted by the Customer.

4.10. Procedure for providing Services in the form of Webinars and group/individual practical classes:

4.10.1. The date, time, and location of a Webinar or group/individual practical class shall be determined by the Contractor in accordance with the Course schedule.

4.10.2. The Contractor shall inform the Customer of the date, time, and location of a Webinar or group/individual practical class by posting the relevant information in the Customer’s Personal Account on the Platform or sending a message to the Customer’s personal messenger chat.

4.10.3. If provided for by the format of the Webinar or practical class, the Contractor shall provide Feedback to the Customer in the format specified for the event.

4.10.4. The Contractor shall have the right, at its own discretion, to record a Webinar or group/individual practical class and may provide the Customer with access to such recording. The access period shall be determined by the Contractor independently.

4.10.5. The service of conducting a Webinar or practical class shall be deemed rendered upon its completion regardless of whether the Customer was present. If the Customer is absent, a video recording of the class may be provided.

4.10.6. The Contractor shall have the right to change the schedule of Webinars or practical classes. In such case, the updated schedule shall be posted on the Platform no later than 23:59 Kyiv time on the day preceding the day of the class.

4.11. Upon completion of the Course, the Customer (student) shall be issued a document confirming completion of the training (certificate), provided that the Course material has been successfully mastered and the Course has been paid for in full. If the Services are paid for in installments (an internal installment plan provided by the Contractor or an installment plan provided by a Partner Bank), the certificate shall be issued only after the debt has been fully repaid. A certificate of services rendered shall be prepared by the Contractor at the Customer’s request, provided the requirements of this clause are met.

4.12. The Services shall be deemed properly rendered and fully accepted by the Customer if the Contractor does not receive written substantiated comments by email within 3 (three) business days after completion of the Course in accordance with the schedule. Failure to submit comments within the specified period shall be deemed confirmation of the proper quality of the Services.

5. RIGHTS AND OBLIGATIONS OF THE PARTIES

5.1. The Customer shall have the right to:

5.1.1. independently decide whether it is appropriate to use in their activities the knowledge, skills, materials, and recommendations of the Contractor;

5.1.2. receive from the Contractor the necessary information related to the Services in accordance with the terms of this Agreement;

5.1.3. ask the Contractor additional questions regarding the Course during the training period, while the Contractor shall have the right not to respond to questions received outside working hours;

5.1.4. withdraw from the Agreement at any time, provided that the cost of Modules already received has been paid. A Module shall be deemed received if access to it has been opened on the Platform, regardless of whether it has actually been viewed;

5.1.5. receive Services of proper quality in accordance with the terms of the selected Tariff.

5.2. The Contractor shall have the right to:

5.2.1. request from the Customer information necessary for providing the Services;

5.2.2. recommend consulting other specialists to improve the effectiveness of the result;

5.2.3. engage third parties subject to the Customer’s consent;

5.2.4. refuse to perform the Agreement in the event of violation of payment terms or intellectual property rights. In such case, the funds shall not be refunded and shall be deemed a contractual penalty;

5.2.5. determine the format of consultations (in person or online);

5.2.6. reschedule the date and time of consultations with notice no later than 23:59 prior to the new date;

5.2.7. make audio, photographic, and video recordings of the training process;

5.2.8. provide access to a group chat, if provided for by the Tariff;

5.2.9. provide Feedback on completed assignments.

5.3. The Customer undertakes to:

5.3.1. independently review the Course terms and any amendments thereto;

5.3.2. provide accurate information during registration;

5.3.3. pay for the Services in accordance with the terms of the Agreement;

5.3.4. ensure the technical conditions necessary for training;

5.3.5. contact support at info@neurocognitio.com in the event of lack of access;

5.3.6. not interfere with the provision of the Services;

5.3.7. complete homework assignments provided by the Course Author within the specified period (a delay of no more than two weeks is permitted), if such assignments are provided for by the Course; submit reports on such assignments for review within the specified periods; and implement recommendations for revisions (changes) within the specified periods. If the Customer fails to fulfill this obligation for any reason, the Customer shall not have the right to demand a refund of any part of the training fee due to the absence of homework review or other Feedback concerning homework assignments provided by the Course Author. This provision shall not deprive the Customer of the right to complete the homework assignment after the specified deadline (within the current training period) and receive the relevant Feedback;

5.3.8. not transfer working or methodological materials used in the provision of the Services and constituting the Contractor’s intellectual property (if provided) for use by third parties under any terms;

5.3.9. not upload to the Platform intellectual works or means of individualization belonging to other persons, i.e. not created by the Customer, including materials borrowed from publicly available sources;

5.3.10. not allow third parties to use the Online Courses and Video Lessons available to the Customer. If the Contractor discovers that third parties are using or have been granted access to the Customer’s Online Courses and Video Lessons, the Contractor shall have the right to restrict the Customer’s access to the Online Courses and Video Lessons already paid for and terminate the Agreement;

5.3.11. maintain order and discipline on the Course Platform both during registration and throughout the Course and not cause inconvenience to other Customers through their actions. In the event of violation of this clause, the Contractor reserves the right to prevent the Customer from participating in the Course or remove the Customer from the Platform, with refunds being made in accordance with Section 6 of this Offer;

5.3.12. comply with the established communication procedure. All official communication between Customers, as well as between Customers and the Contractor within the Course, shall be conducted exclusively on the Platform and in official chats (if any) created and controlled by the Contractor;

5.3.13. Customers are prohibited from independently creating, administering, participating in, or inviting other Customers to chats, groups, channels, or other forms of discussion in third-party messengers (including but not limited to Telegram, WhatsApp, and Viber) or social networks intended for discussing the Course, its materials, assignments, organizational matters, or communication related to the Course;

5.3.14. violation of Clauses 5.3.12 and 5.3.13 shall constitute a material breach of the terms of this Offer.

5.4. The Contractor undertakes to:

5.4.1. provide the Customer with the Services in accordance with the terms of this Agreement, the applicable legislation of Ukraine, proper quality standards, and the procedure and timeframes agreed by the Parties;

5.4.2. notify the Customer if technical problems arise that are not directly dependent on the Contractor and may cause a delay in the provision of the Services;

5.4.3. answer the Customer’s additional questions concerning the Course, taking into account the Customer’s request formulated before the commencement of the Services. The Parties agree that the Contractor shall provide Feedback during the working hours specified in the chat. Answers to questions received outside working hours shall be provided within the following 5 (five) business days;

5.4.4. provide access to the Course on the Platform within 24 hours after receiving payment from the Customer or in accordance with the schedule specified on the Website.

6. SERVICE FEES AND PAYMENT PROCEDURE

6.1. The full current cost of the paid Services shall be posted on the Website. Payment shall be made in accordance with the selected Tariff in Ukrainian hryvnias.

6.2. The Contractor may change the cost of the Services at any time.

6.3. The Contractor shall have the right to establish discounts and promotional offers for payment of the Course cost.

6.4. Payment for the Services may be made by any method offered on the Website.

6.5. The payment date shall be the date on which the funds are credited to the Contractor’s settlement account.

6.6. The Customer shall independently pay bank and payment system fees associated with the transfer of funds and shall be responsible for making payments correctly.

6.7. The Customer shall have the right to submit an application for a refund and termination of the Agreement in accordance with the legislation of Ukraine.

6.8. If a Tariff without Feedback (access to materials only) is purchased, the funds shall not be refundable if access has been opened. The Customer shall not have the right to demand a refund of any part of the payment due to the absence of homework review if the homework was not completed and submitted to the Contractor.

6.9. In the event of termination of the Agreement, funds shall be refunded less:

• the cost of classes to which access has been provided;

• the cost of Bonus materials;

• the Contractor’s actual expenses, including bank fees.

6.10. The refund amount shall be calculated according to the following formula:

S = O – (V + R), where:

S — refund amount;

O — total amount paid;

V — cost of the Services rendered;

R — Contractor’s expenses.

6.10.1. Refunds shall be made on a proportional basis.

6.11. The cost of pre-training Modules and Bonus materials shall be non-refundable.

6.12. The cost of unused materials and classes shall be included in the rendered Services.

6.13. In the event of payment by installments, bank expenses shall not be refundable, and the Customer shall independently fulfill their credit obligations.

6.14. The cost of an unused program shall not be refunded after the access period has expired.

6.15. If the Customer does not use the Services through no fault of the Contractor, the Services shall be deemed fully rendered.

6.16. Failure to attend classes shall not constitute grounds for recalculation of the cost.

6.17. The Customer shall be provided with a 5-calendar-day guarantee period starting from the moment access to the zero Module is opened.

During this period, the Customer may withdraw from the Agreement by sending an application to: info@neurocognitio.com.

The refund shall be made less:

• the reservation payment;

• actual expenses;

• the cost of Bonus materials.

After the guarantee period expires, refunds shall be made under the general terms and conditions.

6.18. All applications and claims shall be submitted as a scanned copy bearing the Customer’s signature to: info@neurocognitio.com.

6.19. A decision regarding a refund shall be made within 10 business days.

6.20. In the event of a refund, access to the materials shall be terminated within 1 business day.

6.21. Refunds shall be made using the same payment details from which the payment was made, based on an application submitted by the cardholder.

7. TERM OF THE AGREEMENT AND PROCEDURE FOR ITS AMENDMENT AND TERMINATION

7.1. This Agreement shall enter into force upon acceptance by the Customer and remain effective until the Parties have fully performed their obligations.

7.2. The Contractor shall have the right to amend the terms of this Agreement unilaterally at any time. The amended terms shall not apply to agreements concluded earlier.

7.3. The Customer shall have the right to terminate this Agreement unilaterally in accordance with the legislation of Ukraine.

7.4. The Contractor shall have the right to terminate the Agreement in accordance with Clause 5.2.4 of this Agreement.

8. LIABILITY OF THE PARTIES

8.1. In the event of non-performance or improper performance of obligations under the Agreement, the Parties shall be liable in accordance with the legislation of Ukraine, taking into account the terms of this Agreement.

8.2. The Contractor shall not be liable for improper provision of the Services if this resulted from inaccurate, insufficient, or untimely information provided by the Customer, as well as from other violations of the terms of the Agreement by the Customer.

8.3. The Contractor shall not be liable for the Services failing to meet the Customer’s expectations and/or subjective assessment. Such failure shall not constitute grounds for deeming the Services unrendered or improperly rendered.

8.4. The Contractor does not guarantee that the Customer will obtain profit (income) from applying the knowledge, skills, and materials received in the future. The Contractor shall also not be liable for their use or non-use.

8.5. The Parties acknowledge that the Course materials constitute intellectual property. The author is Churilova Alina Oleksiivna. The Contractor (Bashtova V.A.) acts as a licensee and has the right to provide limited access to the materials. All information on the Website has a lawful rights holder, and unlawful use shall be subject to legal action in accordance with the legislation of Ukraine.

8.6. The Customer is prohibited from reproducing, copying, distributing, or transferring the Course materials, in whole or in part, to third parties without the Contractor’s written permission.

8.7. In the event of infringement of intellectual property rights, the Contractor shall have the right to:

• terminate the Agreement unilaterally;

• collect a penalty of UAH 200,000 (two hundred thousand Ukrainian hryvnias).

8.8. The Customer shall be liable for disseminating false information about the Services or information damaging the Contractor’s business reputation. In such case, the Customer shall pay UAH 100,000 (one hundred thousand Ukrainian hryvnias) for each instance.

8.9. The Parties shall be released from liability in the event of force majeure circumstances (natural disasters, war, epidemics, changes in legislation, etc.) that make the performance of obligations impossible.

8.10. The Parties shall make every effort to perform their obligations and may extend the deadlines for their performance by mutual agreement.

9. INTELLECTUAL PROPERTY RIGHTS. INFORMATION SECURITY

9.1. All informational materials provided by the Contractor to the Customer during the Course, as well as the results of photography and video recording made by the Contractor during the Course, constitute intellectual property. The author of the Course program and materials is Churilova Alina Oleksiivna. The Contractor (Bashtova V.A.) acts as a licensee authorized to provide the Customer with limited access to the specified materials under the terms of this Agreement.

9.2. Taking photographs and/or making audio and/or video recordings of the Course shall be permitted only with the Contractor’s consent. Use of intellectual property without the Contractor’s written consent constitutes an infringement of the Contractor’s exclusive rights and entails civil, administrative, and criminal liability in accordance with the legislation of Ukraine.

9.3. The Customer shall not have the right to copy the Course audio and video materials, in whole or in part, record broadcasts, or otherwise capture the Course content in any manner or on any medium, or use such materials without the Contractor’s written consent. Such actions shall constitute an infringement of intellectual property rights.

9.4. All Platform services are provided on an “as is” basis. The Contractor does not guarantee uninterrupted availability of the Platform.

9.5. The Contractor does not guarantee that the Platform will meet the Customer’s individual requirements, operate without errors, or be completely free of technical failures.

9.6. The Customer uses the Platform at their own risk. The Contractor shall not be liable for possible consequences of using the Platform, including risks associated with the technical characteristics of the Customer’s equipment or data security.

9.7. The Contractor makes efforts to ensure stable operation of the Platform but does not guarantee its uninterrupted operation and is not obligated to notify Customers of failures.

9.8. The Customer is prohibited from using the Website and/or Platform to distribute advertisements or carry out other activities not directly related to the Course.

10. DISPUTE RESOLUTION

10.1. Claims and applications for termination of the Agreement shall be sent:

• to the Contractor — at: info@neurocognitio.com;

• to the Customer — at the email address provided during payment.

10.2. All disputes shall be resolved through negotiations. The period for reviewing a claim shall be 10 calendar days.

10.3. If no agreement is reached, disputes shall be resolved through court proceedings in accordance with the legislation of Ukraine. The Parties designate the city of Tikhoretsk as the place of provision of the Services.

10.4. Court costs shall be borne by the Party at whose initiative the dispute is brought before the court.

10.5. All notices shall be in writing and may be sent by mail, messengers, SMS, or email. Claims shall be submitted in accordance with Clause 10.1.

11. CONFIDENTIAL INFORMATION AND PERSONAL DATA

11.1. The Parties undertake not to disclose confidential information without mutual consent if such information:

• has commercial value;

• is not publicly available;

• is protected by appropriate measures.

11.2. Confidentiality shall remain in effect indefinitely.

11.3. The Customer consents to the processing of personal data in accordance with the legislation of Ukraine. The Contractor shall ensure the protection of such data.

11.4. Materials posted by the Customer on the Platform may be used by the Contractor in the educational process free of charge.

11.5. The Customer consents to the processing of personal data, including collection, storage, use, deletion, and other processing operations.

11.5.1. The following data shall be processed: full name, email address, telephone number.

11.6. The Contractor shall have the right to process personal data in connection with the conclusion and performance of the Agreement.

11.7. Consent may be withdrawn by sending a notification to: info@neurocognitio.com.

11.8. The Customer also agrees to receive informational and advertising communications until they opt out.

11.9. Data processing shall be governed by the Privacy Policy available on the Website: https://neurocognitio.com/ai_content_eu. Consent shall be provided when completing the form on the Website and may be withdrawn at any time.

12. ANTI-CORRUPTION CLAUSE AND WARRANTIES

12.1. The Parties warrant that the conclusion of this Agreement was not accompanied by any unlawful acts and/or omissions on the part of the Parties’ representatives and/or third parties, and that the conclusion and performance of the Agreement are not intended to violate the applicable legislation of Ukraine concerning the prevention of corruption, legalization (laundering) of proceeds of crime, financing of terrorism, or proliferation of weapons of mass destruction.

12.2. The Parties warrant that they possess all permits, approvals, licenses, and rights necessary under the legislation of Ukraine and/or the Parties’ internal procedures to conclude and perform this Agreement.

12.3. The Parties confirm that, as of the date of conclusion of the Agreement, they are not subject to compulsory liquidation or reorganization and that no court proceedings or other procedures provided for by the legislation of Ukraine are pending against them that could affect the Parties’ performance of their obligations under the Agreement.

<31>13. OTHER TERMS

13.1. An application submitted by the Customer on the Website and/or in the Personal Account on the Platform shall constitute an integral part of this Agreement.

13.2. In all matters not provided for by this Agreement, the Parties shall be governed by the applicable legislation of Ukraine.

13.3. The Customer confirms that, prior to entering into the Agreement, they received complete information from the Contractor regarding the terms and conditions for providing the Services and agree to all terms of the Agreement.

13.4. By providing an email address and telephone number, the Customer agrees to the exchange of messages through electronic communication channels. Such correspondence shall have legal effect.

13.5. Achievement of the desired result depends on the Customer’s actions. Failure to achieve the expected result shall not constitute grounds for claims.

13.6. No provision of this Agreement constitutes a guarantee of achieving a particular result or success.

14. APPENDICES

14.1. All documents listed below constitute integral parts of this Offer:

14.1.1. Appendix No. 1. Content of the “AI Content Manager” Course.

14.2. The Customer agrees to these documents by accepting the Offer.

15. CONTRACTOR DETAILS

Full legal name: Individual Entrepreneur Valentyna Oleksandrivna Bashtova

Short name: IE Bashtova V.O.

Tax ID (RNOKPP): 2021517241

Bank account: UA693355480000026003053634295

Bank: JSC CB “PRIVATBANK”

MFO: 305299

Manager: Valentyna Oleksandrivna Bashtova

E-mail: info@neurocognitio.com